2014年10月24日 星期五

The Psychological Toll of Moderating Social Media Content material


Wired‘s Adrian Chen takes a look at what goes on behind the scenes of social media: legions of content material moderators who take a look at youngster porn and beheadings so social media customers do not should. In accordance the report, the variety of content material moderators is estimated to be over one hundred,000 — “twice the full head rely of Google and almost 14 occasions that of Fb.”


A lot of the time, content material moderation is outsourced to the Philippines, although tech companies do rent content material moderators within the U.S. Chen talked to at least one former YouTube moderator, who informed him: “Everyone hits the wall, usually between three and 5 months… You simply assume, ‘Holy shit, what am I spending my day doing? That is terrible.’”


This is an excerpt of the piece:


Even with the most effective counseling, staring into the guts of human darkness exacts a toll. Staff give up as a result of they really feel desensitized by the hours of pornography they watch every day and not need to be intimate with their spouses. Others report a supercharged intercourse drive. “How would you are feeling watching pornography for eight hours a day, day by day?” Denise [a psychologist] says. “How lengthy can you’re taking that?”



Fixed publicity to movies like this has turned some [content moderators] intensely paranoid. Day by day they see proof of the infinite number of human depravity. They start to suspect the worst of individuals they meet in actual life, questioning what secrets and techniques their exhausting drives may maintain. Two of Maria’s feminine coworkers have turn into so suspicious that they not depart their youngsters with babysitters. They often miss work as a result of they can not discover somebody they belief to care for their youngsters.


Head over to Wired to learn the complete story.


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