KLM is the primary airline companion to be built-in with Facebook Messenger.
The airline has all the time been fast to embrace social media, enabling vacationers to book tickets via Facebook and Twitter beginning in February 2014 and sometimes scoring properly on Socialbakers’ Socially Devoted buyer-service index.
Fb vice chairman of messaging merchandise David Marcus introduced in a post that KLM passengers can use the appliance to entry itineraries, updates, verify-in notifications and boarding passes, in addition to to rebook flights and talk with KLM. He wrote:
That is one which I have been personally keen to unravel for some time: Eradicating stress and complication from air journey. I am excited to announce that our first airline associate on Messenger will begin rolling out their presence immediately. KLM flyers will have the ability to mechanically obtain their itinerary, flight updates, verify-in notifications, get their boarding passes, even rebook flights when wanted, and talk with the airline all from one contextual, canonical thread.
Goodbye forgetting the mixture of your frequent flyer alphanumerical quantity and password to acquire your boarding move, and holding for a very long time on the telephone to vary flights.
This can be a new day for all of us international vacationers, and KLM is paving the best way. I hope you will take pleasure in this new replace as a lot as I’ll, and as all the time, tell us how we will make it even higher for you!
Readers: What do you consider the newest addition to Messenger?
<img src="http://ift.tt/1CeUops material/uploads/websites/2/2016/03/MessengerKLM5.jpg" alt="MessengerKLM5" width="650" peak="1207" srcset="http://ift.tt/1CeUops material/uploads/websites/2/2016/03/MessengerKLM5-551×1024.jpg 551w, http://ift.tt/1CeUops material/uploads/websites/2/2016/03/MessengerKLM5.jpg 650w" sizes="(max-width: 650px) 100vw,
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