Fb launched the power for page administrators to reply to comments with private messages in August, and the function was made out there to all pages Wednesday.
The social community stated when it first announced the feature:
Till now, web page admins might solely reply to clients in the identical approach that the individual reached out to the web page, both by means of a remark or personal message. Within the coming weeks, web page admins will have the ability to reply to public feedback with a personal message, serving to them remedy personal buyer requests extra effectively.
To answer privately to a buyer remark, Web page admins can click on the brand new “Message” choice, and a personal message thread with the commenter will open. The message from the web page features a hyperlink to the client’s remark for reference.
When a enterprise responds privately to a remark, the remark exhibits a notice that the enterprise responded privately, so different web page guests know that the enterprise dealt with the request.
“The approaching weeks” have now arrived, as Fb stated in a Facebook Marketing Partners post:
Starting Feb. three, we can be releasing an replace to our pages/Graph API that may permit pages to answer to a touch upon a publish with a personal message. We beforehand introduced this product on our Facebook for Business blog, and we’re excited to now supply this functionality to all of our companions.
The social community additionally stated web page admins in search of extra details about the function can click on here and here.
Web page admins: Will you
The post All Fb Pages Can Reply to Feedback With Personal Messages appeared first on DICKLEUNG DESIGN 2014.
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